LG Washer - AC / AE Error Code

The washer detected a communication error between control boards.

Meaning

The washer detected a communication error between control boards.

The LG AC/AE error code indicates a communication failure between the main control board and the motor control unit or Wiโ€‘Fi module. This error appears on newer North American LG ThinQ frontโ€‘load washers.

Symptoms

  • Washer stops midโ€‘cycle
  • ThinQ disconnects
  • Buttons unresponsive

Causes

  • Loose wiring harness
  • Faulty main PCB
  • Faulty motor control board
  • Wiโ€‘Fi module communication failure
๐Ÿ”ง

Step-by-Step Fixes

  • Power cycle washer.
  • Inspect wiring harnesses.
  • Reseat connectors.
  • Replace PCB if needed.
โš ๏ธ

Safety Notes

  • Unplug washer before servicing.
๐Ÿ“‹

Applicable Models

Show Models
  • map[front-load direct-drive (ac/ae-capable models):[WM3700HWA WM3800HBA WM3900HWA WM4000HWA WM4200HWA WM4500HBA WM5000HVA WM5500HVA]]
๐Ÿ“

Related Pages

๐Ÿ“

Other LG Washer Error Codes

Show All Error Codes

Model-Specific Notes

- AE6 is a Wiโ€‘Fi module variant. - AC/AE often appears after power surges.

Disclaimer

The information provided on this page is for educational and informational purposes only. Repairs involve electrical, mechanical, and water-related risks. Always follow manufacturer instructions and consider contacting a qualified technician for diagnosis or repair.

Copyright 2026. All rights reserved.