LG Washer - UB Error Code

The washer detected an unbalanced load.

Meaning

The washer detected an unbalanced load.

The LG UB error code is a ThinQ‑era variant of the standard UE unbalance error. UB appears on newer North American LG front‑load washers when the washer cannot reach spin speed due to persistent imbalance.

Symptoms

  • Washer repeatedly attempts to rebalance
  • Cycle takes longer
  • ThinQ may show 'Unbalanced load detected'

Causes

  • Bulky items
  • Small loads
  • Washer not level
  • Worn shock absorbers
πŸ”§

Step-by-Step Fixes

  • Redistribute the load.
  • Add towels to balance.
  • Level the washer.
  • Inspect shocks if issue persists.
⚠️

Safety Notes

  • Stop washer if shaking violently.
πŸ“‹

Applicable Models

Show Models
  • map[front-load direct-drive (ub-capable models):[WM3700HWA WM3800HBA WM3900HWA WM4000HWA WM4200HWA WM4500HBA]]
πŸ“

Related Pages

πŸ“

Other LG Washer Error Codes

Show All Error Codes

Model-Specific Notes

- UB is the ThinQ wording for UE/UE1. - Appears more often with small or mixed loads.

Disclaimer

The information provided on this page is for educational and informational purposes only. Repairs involve electrical, mechanical, and water-related risks. Always follow manufacturer instructions and consider contacting a qualified technician for diagnosis or repair.

Copyright 2026. All rights reserved.