What are the symptoms of error code dc?

Washer stops during spin with dc on the display, Washer repeatedly tries to start spinning but aborts, Washer drains but will not reach full spin speed, Washer shakes or vibrates excessively, Washer may attempt multiple re-balance cycles

What causes error code dc?

Load bunched on one side of the tub, Single heavy item causing imbalance, Worn or slipping clutch assembly, Failing tub bearings causing wobble, Objects trapped between basket and tub, Motor unable to maintain stable torque, Control board misinterpreting torque feedback

How do I fix error code dc?

Redistribute the load evenly and restart the cycle., Add one or two items to balance a single bulky item., Remove heavy or waterlogged items and spin separately., Rotate the basket by hand - it should spin smoothly without wobble., Inspect the clutch for slipping or contamination., Check for items stuck between the basket and tub., Inspect tub bearings for grinding, noise, or excessive play., If mechanical components test good, inspect the control board.

Maytag Washer - dc Error Code

The washer detected an unbalanced load condition.

Meaning

The washer detected an unbalanced load condition.

The Maytag dc error code appears only on Neptune TL washers (FAV6800AWW and FAV9800AWW). It indicates that the washer detected an unbalanced load during the spin cycle. Unlike traditional washers that use a balance ring or suspension rods, the Neptune TL platform uses torque feedback from the motor and clutch to determine whether the load is balanced. If the torque readings fluctuate beyond acceptable limits, the washer stops and displays dc.

Symptoms

Washer stops during spin with dc on the display
Washer repeatedly tries to start spinning but aborts
Washer drains but will not reach full spin speed
Washer shakes or vibrates excessively
Washer may attempt multiple re-balance cycles

Causes

Load bunched on one side of the tub
Single heavy item causing imbalance
Worn or slipping clutch assembly
Failing tub bearings causing wobble
Objects trapped between basket and tub
Motor unable to maintain stable torque
Control board misinterpreting torque feedback

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Step-by-Step Fixes

Redistribute the load evenly and restart the cycle.
Add one or two items to balance a single bulky item.
Remove heavy or waterlogged items and spin separately.
Rotate the basket by hand - it should spin smoothly without wobble.
Inspect the clutch for slipping or contamination.
Check for items stuck between the basket and tub.
Inspect tub bearings for grinding, noise, or excessive play.
If mechanical components test good, inspect the control board.

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Safety Notes

Disconnect power before accessing the clutch, bearings, or motor.
Do not continue running the washer if it shakes violently.
Avoid washing single heavy items without balancing items.

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Applicable Models

Show Models

Maytag Neptune TL: FAV6800AWW, FAV9800AWW

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Other Maytag Washer Error Codes

Show All Error Codes

Model-Specific Notes

The Neptune TL platform is extremely sensitive to imbalance because it relies on torque feedback rather than suspension rods. If the clutch slips or the bearings wear, the torque readings become erratic, triggering dc even with a normal load.

Disclaimer

The information provided on this page is for educational and informational purposes only. Repairs involve electrical, mechanical, and water-related risks. Always follow manufacturer instructions and consider contacting a qualified technician for diagnosis or repair.