What are the symptoms of error code LO?

Washer will not agitate or spin, Washer hums but the basket does not move, Washer stops mid-cycle with LO on the display, Washer may attempt to start repeatedly before stopping, Grinding, squealing, or clicking noises from the drive system

What causes error code LO?

Seized or worn clutch assembly, Failed motor or motor windings, Objects stuck between the basket and outer tub, Worn or seized tub bearings, Drive system binding due to corrosion or debris, Loose or damaged wiring harness to the motor, Control board unable to sense motor rotation

How do I fix error code LO?

Unplug the washer for 1 minute to reset the control., Check for items stuck between the basket and tub (socks, strings, debris)., Rotate the basket by hand --- it should spin freely and smoothly., Inspect the clutch assembly for wear, slipping, or seizure., Test the motor windings for proper resistance., Inspect wiring harness connections at the motor and control board., If bearings grind or resist movement, replace the tub bearing assembly., Replace the clutch or motor if testing confirms failure.

Maytag Washer - LO Error Code

The washer detected a locked or stalled motor rotor.

Meaning

The washer detected a locked or stalled motor rotor.

The Maytag LO error code appears only on Neptune TL washers (FAV6800AWW and FAV9800AWW). It indicates that the washer detected a locked rotor condition, meaning the motor attempted to turn but could not rotate the wash basket or drive system. The Neptune TL platform uses torque-based sensing rather than a traditional belt-drive system, so if the clutch, bearings, or motor cannot rotate freely, the control immediately stops the cycle and displays LO.

Symptoms

Washer will not agitate or spin
Washer hums but the basket does not move
Washer stops mid-cycle with LO on the display
Washer may attempt to start repeatedly before stopping
Grinding, squealing, or clicking noises from the drive system

Causes

Seized or worn clutch assembly
Failed motor or motor windings
Objects stuck between the basket and outer tub
Worn or seized tub bearings
Drive system binding due to corrosion or debris
Loose or damaged wiring harness to the motor
Control board unable to sense motor rotation

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Step-by-Step Fixes

Unplug the washer for 1 minute to reset the control.
Check for items stuck between the basket and tub (socks, strings, debris).
Rotate the basket by hand --- it should spin freely and smoothly.
Inspect the clutch assembly for wear, slipping, or seizure.
Test the motor windings for proper resistance.
Inspect wiring harness connections at the motor and control board.
If bearings grind or resist movement, replace the tub bearing assembly.
Replace the clutch or motor if testing confirms failure.

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Safety Notes

Disconnect power before accessing the motor, clutch, or internal components.
Do not force the basket to turn if it is seized --- this can damage the motor.
Avoid running the washer if grinding or burning smells are present.

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Applicable Models

Show Models

Maytag Neptune TL: FAV6800AWW, FAV9800AWW

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Other Maytag Washer Error Codes

Show All Error Codes

Model-Specific Notes

The Neptune TL platform is highly dependent on a smooth-operating clutch and bearing system. LO is most commonly caused by a seized clutch or failing tub bearings. If the basket does not spin freely by hand, mechanical binding is almost always the cause.

Disclaimer

The information provided on this page is for educational and informational purposes only. Repairs involve electrical, mechanical, and water-related risks. Always follow manufacturer instructions and consider contacting a qualified technician for diagnosis or repair.