Whirlpool Washer - F28 Error Code

Communication error between CCU and MCU.

Meaning

Communication error between CCU and MCU.

The F28 error indicates that the washer’s central control unit (CCU) and motor control unit (MCU) are not communicating correctly. Whirlpool Duet washers use a digital serial communication link between these boards. If the signal is interrupted due to wiring issues, board failure, or electrical noise, the washer triggers F28. This error is similar to F11 but typically appears during high‑load motor operations.

Symptoms

  • Washer stops mid‑cycle
  • Drum stops abruptly
  • F28 appears during wash or spin
  • Washer becomes unresponsive

Causes

  • Loose CCU or MCU wiring harness
  • Faulty motor control unit
  • Failed central control unit
  • Electrical interference or voltage spikes
🔧

Step-by-Step Fixes

  • Unplug the washer for 5 minutes to reset communication.
  • Inspect all wiring harnesses between CCU and MCU.
  • Reseat the connectors firmly.
  • Replace the MCU or CCU if communication cannot be restored.
⚠️

Safety Notes

  • Disconnect power before accessing internal electronics.
📋

Applicable Models

Show Models
  • GHW9100LW
  • GHW9150PW
📁

Related Pages

📁

Other Whirlpool Washer Error Codes

Show All Error Codes

Model-Specific Notes

On Duet models, F28 often appears during high‑speed spin when vibration momentarily disrupts CCU‑MCU communication.

Disclaimer

The information provided on this page is for educational and informational purposes only. Repairs involve electrical, mechanical, and water-related risks. Always follow manufacturer instructions and consider contacting a qualified technician for diagnosis or repair.

Copyright 2026. All rights reserved.